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Good News for Frequent Travelers with Pets

Many expats living in Mexico are frequent flyers with their pets and have concerns regarding over-vaccinating them for travel, but now Mexico has established a Frequent Traveler Pet Program. To register for the program apply through SENASICA Servicio Nacional de Sanidad, Inocuidad Calidad Agroalimentaria; they require a health certificate issued by a SENASICA-authorized veterinarian, current rabies vaccine, and treatment against internal and external parasites (within the last six months). Once your pet is registered in this program, Senasica will issue an official entry document for each pet which will contain pertinent data about you and your pet, plus vaccination records and...

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Relocating Your Pets to Mexico

As you are making arrangements for your move to Mexico, do not forget your pets!  For many people, the dogs and cats are part of the family and when the family is relocating to Mexico so are the pets. Dogs and cats are welcome in Mexico, and no quarantine is required. Other animals may need special permission; follow the link below. To ensure you have a stress-free and safe trip, consider these points when flying with your pet: the proper documents for your destination, airline breed restrictions, crate size, heat embargos, the pet's weight and size, and the duration of the...

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Do Foreigners Feel Safe Living in Mexico? Testimonials From Expats in Mexico

There is a lot of media sensationalism about the dangers of living in Mexico, but those of us who are living in Mexico have to disagree. Of course, like any country, there are areas you should avoid, and precautions you should take when you are out and about. You should always be aware of your surroundings, but the greater part of Mexico, especially those states catering to tourists and expats are perfectly safe. Every day more foreigners make the decision to move to Mexico. The immigration office in Playa del Carmen reports that they process an average of 60 new procedures a day.

Recognizing a Timeshare Resale Scam in Mexico

Mexico’s weather, beaches and lower living expenses have captivated many vacationers. In addition, the dream of owning a second home in paradise makes visitors easy targets for timeshare sales agents. Before they know it, they are swept away by the possibilities and wind up signing on the dotted line and purchasing a timeshare in Mexico. Once the excitement wears off some buyers may have regrets. Luckily there is a small safety net in Mexico - a five-business-day grace period in which to cancel a timeshare contract (despite what the salesperson tells you). However, if the grace period has passed by the...

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Avoiding Online Real Estate Scams in Mexico

Researching properties online is a great way to get an overall view of available properties in Mexico. It is exciting to search and dream about purchasing one of the amazing vacation homes featured on the net. The internet is also a great tool to search for the most popular areas, or if you prefer the most secluded properties and obtain the general price range of your new home. However, there are many online real estate scams, here are a few pointers from our Mexican Real Estate Legal Team on how to avoid them. Do not engage with an online “seller”...

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Love, Marriage and Real Estate in Mexico

February 14th marks the annual day of love and romance, and in Playa del Carmen it is also a day of Bodas Colectivas (collective wedding), a mass wedding sponsored by the Solidaridad municipality on Valentine's Day. It will be a beautiful day for many happy couples, and although it is an exciting event in one's life, we have to play devil's advocate and suggest some legal considerations for married couples in Mexico. Permission to Marry a Mexican National Foreigners marrying Mexican nationals require the approval of the Mexican Migration office. The document is called "Permiso para contraer matrimonio con un nacional," and...

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International Legal Matters Through Letter Rogatory

Rogatory letters are a formal request from the court in one country, to be executed in the court of another. For instance, a court order may be obtained in Canada or the US and be carried out in Mexico. The letter rogatory may be used for civil or commercial matters. One example of the use of a letter rogatory would be a divorcing couple with shared property in Mexico; the wife lives in Canada, and the husband lives in Mexico on their Mexican property.  In the case where the husband, in Mexico, is not cooperating with the split of assets...

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Keeping Up with Travel Alerts Regarding Travel to Mexico

The recent headlines are buzzing with the US Department of State’s current travel advisory updates. While some journalists paint an accurate picture, other journalists publish sensationalized and misleading headlines about safety in Mexico. The truth is Mexico’s top vacation destinations are not subject to the US restriction; Cancun, the Mayan Riviera, Puerto Vallarta-Riviera Nayarit, Mexico City and Los Cabos are considered safe vacation hot spots for foreigners. Last August the US Department of State posted a travel alert which included Quintana Roo and the famous beach destinations Cancun, the Riviera Maya and Cozumel. However, on January 10th the travel alert was...

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Requesting an Appointment with a Mexican Consulate

If you have ever attempted to call a consulate for information or to schedule an appointment, you know how frustrating it can be. Typically you are not able to speak to a human being, you may receive a constant busy signal or a message stating they will not answer questions over the phone. Did you know some consulates allow you to register and request an appointment online? Read on to find out how. In order to apply for residency in Mexico, either temporary or permanent, you need to ask for an appointment at a Mexican consulate. You are not required to...

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Is Your Mexican Real Estate Agent Licensed to Sell Property?

If you are investing in property anywhere in the world, it is important to hire professionals to assist you with your purchase and ensure your investment is protected. In the past, anyone in Mexico could claim to be a real estate agent or rental agent, there were no licenses or regulations in place. In the state of Quintana Roo, one of the fastest growing real estate markets in Mexico, new real estate regulations have been imposed. The new license requirements were published on July 6, 2014. Although the law has been in effect for a few years now, it has...

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We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address.

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Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

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Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service. Google Analytics We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on the site. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link (https://tools.google.com/dlpage/gaoptout/)

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

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The minimum information we need to register you is your name, email address and a password. We will ask you more questions for different services, including sales promotions. Unless we say otherwise, you have to answer all the registration questions. We may also ask some other, voluntary questions during registration for certain services (for example, professional networks) so we can gain a clearer understanding of who you are. This also allows us to personalise services for you. To assist us in our marketing, in addition to the data that you provide to us if you register, we may also obtain data from trusted third parties to help us understand what you might be interested in. This ‘profiling’ information is produced from a variety of sources, including publicly available data (such as the electoral roll) or from sources such as surveys and polls where you have given your permission for your data to be shared. You can choose not to have such data shared with the Guardian from these sources by logging into your account and changing the settings in the privacy section. After you have registered, and with your permission, we may send you emails we think may interest you. Newsletters may be personalised based on what you have been reading on theguardian.com. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’. Logging in using social networking credentials If you log-in to our sites using a Facebook log-in, you are granting permission to Facebook to share your user details with us. This will include your name, email address, date of birth and location which will then be used to form a Guardian identity. You can also use your picture from Facebook as part of your profile. This will also allow us and Facebook to share your, networks, user ID and any other information you choose to share according to your Facebook account settings. If you remove the Guardian app from your Facebook settings, we will no longer have access to this information. If you log-in to our sites using a Google log-in, you grant permission to Google to share your user details with us. This will include your name, email address, date of birth, sex and location which we will then use to form a Guardian identity. You may use your picture from Google as part of your profile. This also allows us to share your networks, user ID and any other information you choose to share according to your Google account settings. If you remove the Guardian from your Google settings, we will no longer have access to this information. If you log-in to our sites using a twitter log-in, we receive your avatar (the small picture that appears next to your tweets) and twitter username.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Updating your personal information

We offer a ‘My details’ page (also known as Dashboard), where you can update your personal information at any time, and change your marketing preferences. You can get to this page from most pages on the site – simply click on the ‘My details’ link at the top of the screen when you are signed in.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

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Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
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